Contact Us
Whether it is an order, a refund, wholesale cooperation or a product question, you can reach us through the channels below. We aim to reply the same day during business hours.
How to reach us
01
Online support: sign in, then use Request after-sales on the My Orders page — your order number is attached automatically
02
Email: support@bodegaly.example (please include your order number for order issues)
03
Hours: Monday to Sunday, 09:00 – 21:00 (GMT+8)
04
Address: International Trade City, Yiwu, Zhejiang, China (visits by appointment)
Business enquiries
01
Supplier onboarding: submit your credentials on the Sell on Bodegaly page and our sourcing team will follow up
02
Marketing and press: marketing@bodegaly.example
Before you write in
To help us locate the issue faster, please include in your first message: the order number, the phone number or email used to place the order, a description of the problem, and screenshots if relevant (payment receipt, product photos). Tickets without an order number usually take an extra round of back-and-forth.