💡 Help Center
Find answers to common questions and get support
Getting Started
Learn the basics of setting up your store
Orders & Delivery
Managing orders and deliveries
Payments & Billing
Payment processing and subscriptions
Integrations
Connecting third-party platforms
Analytics & Reports
Understanding your business data
Settings & Account
Managing your account settings
Frequently Asked Questions
How do I get started with Bodegaly?
Sign up for a free trial, create your store profile, add your products, and start accepting orders. The entire process takes less than 15 minutes.
What payment methods can I accept?
You can accept all major credit cards (Visa, Mastercard, Amex, Discover), debit cards, and digital wallets through our Stripe integration. Cash payments can also be recorded in the system.
How does channel aggregation work?
We connect to the APIs of delivery platforms like Uber Eats, DoorDash, and Grubhub to automatically pull orders into your Bodegaly dashboard. You manage everything from one place.
Can I manage multiple store locations?
Yes! Professional and Enterprise plans support multiple store locations. Each location can have its own menu, hours, and delivery settings.
Is there a mobile app?
Yes, we have mobile apps for both iOS and Android. Store owners can manage orders on the go, and customers can place orders from their phones.
What are the transaction fees?
We charge 2.9% + 30¢ per transaction for payment processing (standard Stripe rate). There are no additional fees from Bodegaly.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your account settings. There are no cancellation fees or long-term contracts.
Do you offer customer support?
Yes! All plans include email support. Professional and Enterprise plans get priority support with faster response times.
Still need help?
Can't find what you're looking for? Our support team is here to help.